FSEC offers both pre-installation and post-installation technical support services to help ensure the success of PV building projects.

Types of Technical Support Offered by FSEC

Because photovoltaic technology is relatively new, and because utility-interactive rooftop applications are even newer, buyers often need assistance in specifying what they want, knowing what they should get, and then determining what they got. Pre-installation technical support services can help new end users make better decisions up front concerning buying and operating rooftop PV systems. Once a system is installed, additional technical support services help system owners keep their systems up and running.

These services include:

• Providing site survey techniques and checklists that installers can use to eliminate problems with shading. [Adobe Acrobat PDF, 14KB]
• Preparing technical specification templates to be used during the procurement process. [Adobe Acrobat PDF, 33KB]
• Providing pre-approved PV system packages to make shopping for a PV system easier. [This link will send you to the Certification & Testing section of the Web site.]
• Preparing acceptance test procedures and checklists so that code compliance and proper system performance can be verified.
  [Adobe Acrobat PDF, 12KB] [Microsoft Word DOC, 45KB]
• Testing system components such as PV modules and inverters to verify expected performance levels.
• Performing field evaluations and troubleshooting existing photovoltaic systems. [Adobe Acrobat PDF, 11KB]
• Installing appropriate instrumentation and monitoring and sharing performance with stakeholder groups through the PV Performance and Reliability Database. [Adobe Acrobat PDF, 11KB]
• Providing assistance to home and building owners with interconnecting to the utility grid. [Adobe Acrobat PDF, 24KB]